Frequently Asked Questions
Have questions? We’ve got answers. Browse below for quick help on orders, shipping, returns, and more.
🛍️ Orders & Payments
What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, AMEX), PayPal, Apple Pay, and Google Pay.
Can I modify or cancel my order after placing it?
If your order hasn’t shipped yet, please contact us as soon as possible. We’ll do our best to assist you.
🚚 Shipping & Delivery
Do you offer international shipping?
Yes! We ship worldwide. Shipping times and fees vary depending on your location.
How long does delivery take?
Standard shipping usually takes 5–10 business days. You’ll receive a tracking number once your order is dispatched.
How can I track my order?
Once your order ships, you’ll receive an email with a tracking link. You can also track it via your account dashboard.
🔁 Returns & Exchanges
What’s your return policy?
You can return any unworn, unused items within 14 days of delivery. Items must be in original packaging with tags attached.
How do I start a return?
Please email us at support@robinhoodluxury.com with your order number and reason for return. We’ll guide you through the process.
Do you offer exchanges?
Yes! You can request an exchange for a different size or color of the same product.
👗 Products & Sizing
How do I know what size to order?
Check our Size Guide available on each product page. Still unsure? Reach out to us for help!
Are your items true to size?
Most items run true to size, but we recommend checking individual product descriptions for fit tips.