Shipping Information
At Robinhood Luxury, we believe that receiving your order should be as enjoyable as shopping for it. That’s why we’re committed to providing fast, reliable, and transparent shipping—whether you’re shopping across town or across the globe.
🚚 Domestic Shipping (United States)
We currently offer several flexible shipping options within the U.S. to suit your needs:
Standard Shipping: 5–7 business days
Express Shipping: 2–3 business days
Overnight Shipping: 1 business day
Note: All shipping timeframes are estimates and begin after your order has been processed.
🌍 International Shipping
We proudly ship worldwide to bring our luxury fashion collections to your doorstep, wherever you are.
Delivery Time: Typically 7–14 business days depending on your location.
Shipping Cost: Calculated at checkout based on destination and package weight.
Customs & Duties: Please be aware that your order may be subject to import duties, customs taxes, and fees once it reaches your country. These charges are the responsibility of the customer and are not included in the product or shipping costs.
🕒 Order Processing Time
Orders are typically processed within 1–3 business days. During high-volume periods (such as holidays or sales), processing times may be slightly longer, but we always work hard to get your order out as quickly as possible.
Once your order is processed and shipped, you will receive a shipping confirmation email with tracking information.
📦 Packaging & Handling
Each order is carefully packaged to ensure that your items arrive in excellent condition. We aim to use eco-conscious and minimal packaging whenever possible, without compromising protection or style.
📍 Order Tracking
You will receive an email with a tracking number once your order has shipped. You can use this link to monitor the progress of your delivery in real time.
If you created an account on our site, you can also log in anytime to view your order status and history.
🔁 Missed Delivery or Wrong Address
Please ensure that your shipping address is correct at checkout. Robinhood Luxury is not responsible for delays or losses caused by incorrect or incomplete addresses.
In case of a missed delivery, your local carrier may attempt redelivery or hold your package at a nearby pickup point.
💬 Questions About Shipping?
We’re here to help every step of the way.
If you have any questions or concerns regarding your delivery, feel free to reach out to us:
📧 Email: support@robinhoodluxury.com
📞 Phone: 1-650-751-1009
🕐 Customer Hours: Monday to Friday, 9:00 AM – 6:00 PM (EST)